Linguistic-cultural mediation is a methodology of transversal action to all services for immigrants.
The mediator is not a mere linguistic interpreter or subject able to make up for the shortcomings of public services but a subject that acts to create new ways of communication and socio-cultural relations.
The cultural mediation operated by Dedalus aims at:

-facilitating access to services and other territorial opportunities for immigrants, carrying out a filtering action to decode and to address needs, to favor and allow the realization of equal opportunities;
-promoting informative and cultural interventions aimed at the host population, in order to spread real knowledge of the “immigration phenomenon” on the territory so as not to incur negative stereotypes and / or attitudes of rejection and discrimination;
-to favor, among migrants, the maintenance of the culture of origin and the links with it.
-Furthermore, the cultural mediator also plays a role in supporting the planning of interventions aimed at immigrants, through the analysis of their needs.
-The linguistic-cultural mediation services offered concern the social-health area, socio-educational area and work environment, at reception centers, information and guidance desks, penal institutions, social services, public security posts.


Individualized programs are joint actions that involve the active participation of the person involved. Through a path that reconstructs history, needs and desires. The programs aim to accompany the person in the escape from the condition of difficulty until its full inclusion in the socio-regional context of reference.
The Dedalus designs individualized programs, shared by the person since their elaboration and supported by the intervention of the territorial network, which start from the personal history in order to continue identifying the needs and critical issues, in the definition of the resources and skills to be activated, foreseeing generally also financial support, articulated as “citizenship grants”, in relation to the highlighted problematic priority.

The need to build networks in support of social interventions and inclusion arises from the acknowledgment that social demands are increasingly complex and articulated and that for this reason they require the intervention of a set of skills, functions and skills that can hardly be summarized by a single body, service or operator.
The Dedalus cooperative adopts the network construction as a method of its own action, seen both in terms of coordinated relations and collaborations between different services and operators, and with regard to the activation and systemization of additional resources. Not only to increase the quality and quantity of services, but also to encourage a process of taking charge of social dynamics and social problems on the part of institutions and other public bodies in the area.
From the point of view of the social work carried out by Dedalus, the network is not a static place, but a dynamic and democratic space, where all the components involved share and participate actively and equally in identifying the problem to be addressed and in defining of common objectives, identifying methodologies and actions, as well as the organization of work within the network, in terms of specific roles, functions and responsibilities.

Harm reduction is a methodology that is not limited to the reduction of risks and health protection, but represents an opportunity to build relationships between operators and recipients, which often determine the start of emancipation paths and exit from situations of violence, exploitation and marginality.
Harm reduction is a social policy that favors the reduction of the negative effects related to the use of a substance or deviant social behavior, rather than overcoming and leaving these behaviors.
The Dedalus cooperative operates in the field of harm reduction and of proximity services or low-threshold services, interacting with the most serious situations of exclusion, difficulty, marginality, exclusion. The central element of the intervention is the enhancement of the recipient’s resources starting from his empowerment processes. The role of the operator is transformed: it is no longer or no longer seen as the “bearer of truth”, but as an actor in a process of change towards possible solutions. Furthermore, the proximity services managed by Dedalus are always open to entry but also to local services with which they constitute a system of interventions at multiple levels in continuous and coordinated communication / relationship between them.

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